Responsible Gaming at
117bet — Play Smart, Stay Safe
At 117bet, we believe that entertainment should never come at the cost of your wellbeing. Our comprehensive responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to keep their gambling experience positive, controlled, and enjoyable.
1 Our Commitment to Responsible Gaming
117bet is proud to be Bangladesh's trusted online betting and casino platform, and with that trust comes a serious responsibility. We are committed to ensuring that every player who chooses 117bet can do so safely, within their means, and with full awareness of the risks that come with gambling. Entertainment is at the heart of what we offer — and our responsible gaming programme exists to keep it that way.
Gambling, at its best, is a source of excitement, social enjoyment, and occasional reward. Cricket betting during the BPL or T20 World Cup, a spin on a Pragmatic Play slot, or a hand of Teen Patti in our live casino — these are leisure activities that millions of Bangladeshi adults enjoy without any lasting negative effects. However, 117bet recognises that for some individuals, gambling can become difficult to control. We take that possibility seriously and have built our platform around a suite of safeguards designed to prevent harm before it develops.
Our responsible gaming policy is not a formality. Every tool described on this page is genuinely available to all registered 117bet players. Our customer support team — reachable around the clock in English — is trained to assist any player who reaches out with concerns about their gambling behaviour. We do not discourage players from using protective features; we actively encourage them.
Our Core Principle: 117bet exists to provide entertainment, not to exploit vulnerability. If you are playing for fun and within your means, we want to give you the best possible experience. If gambling is causing you stress, financial difficulty, or relationship problems, we want to help you address that — even if it means suspending your account entirely.
2 Age Restriction and Verification
117bet operates strictly as an 18+ platform. No individual under the age of 18 is permitted to register an account, place a bet, or access any real-money game on the 117bet platform. This is an absolute rule — there are no exceptions, no matter the jurisdiction or circumstance.
During the account registration process, all players are required to confirm that they are 18 years of age or older. Where our Know Your Customer (KYC) verification process identifies a discrepancy in age — or where any member of our team has reason to believe an account may be operated by a minor — the account will be immediately suspended and all funds held pending investigation.
Protecting Minors in Your Household
If you share a device with children or young people in your home — whether in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — we strongly encourage you to take practical steps to prevent underage access to the 117bet platform. These include:
- Never saving your 117bet login credentials in a shared browser profile or autofill system.
- Always logging out of your 117bet account when you have finished your session, particularly on shared or family devices.
- Using your device's parental control or screen-time management features to restrict access to gambling-related websites.
- Keeping your mobile banking apps (bKash, Nagad, Rocket) and payment details secure and inaccessible to minors.
- Speaking openly with young people in your household about the risks and age restrictions associated with online gambling.
18+ Requirement: By registering on 117bet, you confirm that you are at least 18 years old. 117bet reserves the right to request proof of age (such as a National ID card or passport copy) at any time. Accounts found to have been registered by individuals under the age of 18 will be permanently closed and any winnings forfeited.
3 Self-Assessment: Is Gambling a Problem?
Problem gambling can develop gradually and is not always easy to recognise — particularly if you are close to the situation. The following self-assessment questions are designed to help you reflect honestly on your relationship with gambling. These are not diagnostic criteria, but a starting point for self-reflection.
If you answer "yes" to three or more of the questions below, we strongly recommend reaching out to our support team or to a trusted healthcare professional for guidance.
Do you find yourself gambling with more money than you originally intended to spend in a session?
Have you ever chased losses — placing further bets in an attempt to recover money you have already lost?
Do you feel anxious, irritable, or restless when you are unable to access gambling for a period of time?
Have you used money set aside for household expenses, rent, or bills in order to fund your gambling activity?
Have friends or family members expressed concern about the amount of time or money you spend gambling?
Do you find it difficult to stop gambling once you have started, even when you planned to play for a short session?
Have you concealed or minimised the extent of your gambling activity from people close to you?
Has gambling negatively affected your work, studies, sleep, or personal relationships over the past three months?
If you answered yes to several of the above questions: Please do not continue playing. Contact 117bet support immediately at to discuss your options, including setting limits or activating a self-exclusion period. You can also speak to a trusted healthcare professional or counsellor in Bangladesh. Taking action early makes a significant difference.
4 Player Protection Tools
117bet provides a comprehensive set of account management tools that give you direct control over your gambling behaviour. These tools are available to all registered players and can be activated at any time by contacting our support team at . Protective restrictions take effect immediately or within 24 hours of your request, depending on the tool selected.
Deposit Limits
Set a maximum deposit amount per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately; increases take 7 days to come into effect.
Session Time Limits
Define a maximum duration for each play session. When your time limit is reached, you will receive a notification and the option to end your session. This tool is especially useful for preventing extended, unplanned play.
Loss Limits
Set a ceiling on how much you can lose in a given daily, weekly, or monthly period. Once your loss threshold is reached, your account will be restricted from further wagering until the period resets.
Cool-Off Period
Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or 7 days. During a cool-off, your account is suspended for play but remains accessible for withdrawals of existing balances.
Reality Check Alerts
Receive periodic on-screen reminders showing how long you have been playing and how much you have wagered in the current session. Reality checks help you stay aware of your activity in real time.
Self-Exclusion
Request a full account suspension for a minimum of 6 months or permanently. Self-exclusion is the strongest protective tool available and is processed with priority. See Section 5 for full details.
How to Activate These Tools: Contact our English-language support team at at any time, 24/7. State which tool you would like to activate and the parameters you prefer (e.g., "I would like to set a daily deposit limit of ৳2,000"). Our team will confirm activation within the hour during Bangladesh Standard Time (BST, UTC+6) peak hours.
5 Self-Exclusion and Account Closure
Self-exclusion is the most comprehensive protective measure available on the 117bet platform. When you request self-exclusion, your account is immediately suspended — you will no longer be able to log in, place bets, or access any gaming content. Any promotional emails or bonus offers will also be stopped for the duration of the exclusion period.
Self-Exclusion Periods
- 6 months: A medium-term break, suitable for players who feel they need a meaningful pause to reassess their relationship with gambling.
- 12 months: A longer break that provides a full year away from the platform, allowing significant time for reflection and lifestyle adjustment.
- 5 years: An extended exclusion for players who recognise that gambling has become a serious problem and want a long-term barrier in place.
- Permanent / Lifetime: A permanent account closure with no option to reopen. This option is irreversible and is recommended for players with a serious gambling problem.
How to Request Self-Exclusion
To request self-exclusion at any time, contact the 117bet support team directly:
- Email with the subject line "Self-Exclusion Request".
- State your registered username and mobile number so that our team can verify and locate your account.
- Specify the exclusion duration you are requesting (6 months, 12 months, 5 years, or permanent).
- Our team will confirm the exclusion is active within 24 hours of receiving your request — typically much faster during BST business hours.
During Self-Exclusion
While your self-exclusion is active, any remaining balance in your account will remain secure and can be withdrawn. Our team will not send you any promotional communications. If you attempt to create a new account during an active self-exclusion period, that account will be closed and any deposits returned.
Reopening After Self-Exclusion: After a time-limited self-exclusion period expires, you may request to reopen your account. However, 117bet will apply a mandatory 7-day cooling-off period after any reactivation request to ensure the decision is deliberate and considered. Permanent exclusions cannot be reversed under any circumstances.
6 Deposit Limits and Budget Controls
Managing your gambling budget is one of the most effective ways to keep your activity within safe bounds. 117bet gives you the ability to set firm deposit limits that the platform will enforce automatically — taking the decision out of the moment and replacing impulse with pre-committed control.
Deposit limits can be set at three intervals: daily, weekly, or monthly. For example, a player in Dhaka might set a monthly deposit limit of ৳5,000 to ensure that their cricket betting during the BPL season stays within their entertainment budget for the month. Once that limit is reached, no further deposits will be accepted — regardless of whether you attempt to deposit via bKash, Nagad, Rocket, Upay, or any other supported payment method.
Important Rules Around Limit Changes
- Lowering a limit: Any request to reduce your deposit limit takes effect immediately. This ensures that a responsible decision made in a calm moment cannot be undone quickly in a high-impulse moment.
- Raising a limit: Any request to increase an existing deposit limit is subject to a mandatory 7-day waiting period before the change takes effect. This cooling-off window gives you time to reconsider whether the increase is genuinely in your best interest.
- Removing a limit entirely: Similarly, removing a limit you have previously set requires the 7-day waiting period. This prevents impulsive removal of protective controls during a gambling session.
Beyond deposit limits, we also encourage players to maintain a clear personal gambling budget — a fixed amount of discretionary entertainment money that they are genuinely comfortable losing entirely. Gambling should never be funded by money earmarked for rent, food, utilities, or any other essential household expense. If you are depositing money that you cannot afford to lose, please contact support and activate a deposit limit immediately.
Suggested Starting Point: If you are new to online gambling or have not set a deposit limit before, consider starting with a monthly cap of no more than 2-3% of your monthly disposable income. For many players in Bangladesh, this means a monthly limit in the range of ৳1,000 to ৳3,000. Gambling should be a small, affordable leisure activity — not a financial pressure.
7 Support Resources and Getting Help
If you believe that gambling is negatively affecting your life — or the life of someone close to you — please do not delay in seeking help. 117bet's support team is available 24 hours a day, 7 days a week in English, and can assist you with activating any of the protection tools described on this page, including immediate self-exclusion.
In addition to contacting 117bet directly, we encourage any player who is experiencing significant distress related to gambling to speak with a qualified healthcare professional. Mental health and behavioural counselling services are available in Bangladesh, including through government hospitals and private clinics in Dhaka, Chittagong, Sylhet, Khulna, and other major cities. A general practitioner (GP) or psychiatrist can refer you to specialist support if needed.
Friends and family members who are concerned about a loved one's gambling behaviour are also welcome to contact our support team. We will not be able to disclose account-specific information to third parties, but we can provide general guidance on the responsible gaming tools available and the steps a player can take to seek help.
Signs of Problem Gambling to Watch For in Others
- Sudden or unexplained financial difficulties, borrowing money, or selling personal possessions.
- Increased secrecy around phone or computer use, particularly in the evenings.
- Mood swings, irritability, or anxiety that appear connected to winning or losing outcomes.
- Withdrawal from social activities, family events, or professional responsibilities.
- Talking about gambling excessively, or using gambling as the primary topic of conversation.
- Signs of sleep disruption or fatigue consistent with extended late-night gambling sessions.
If You Need Immediate Help: If problem gambling is causing serious mental health distress, please consult a healthcare professional or visit a hospital emergency department. Gambling addiction is a recognised behavioural health condition and is treatable with the right professional support. You do not have to manage this alone.
8 Tips for Safer, Smarter Play
The vast majority of 117bet players enjoy their time on the platform without any issues. The following practical guidelines are intended to help you keep it that way — whether you are a seasoned cricket bettor during the Bangladesh Premier League season or a newcomer exploring slots for the first time.
- Set a budget before you start. Decide in advance exactly how much you are willing to spend in a session, and treat that amount as your entertainment cost — like the price of a cinema ticket or a meal out. Do not exceed it.
- Never chase losses. One of the most common paths to problem gambling is chasing a losing streak in the hope of recovering what was lost. If you have hit your loss limit for the session, stop. Losses are part of gambling; they cannot always be recovered in the same session.
- Treat winnings as a bonus, not income. Gambling is not a reliable income source. Any winnings should be treated as an unexpected bonus, not counted as part of your regular earnings or household budget.
- Play for entertainment, not escape. If you find yourself turning to gambling to relieve stress, boredom, depression, or anxiety, that is a warning sign. Gambling should be a leisure activity, not an emotional coping mechanism.
- Take regular breaks. Use the session time limit and reality check tools to build regular pauses into your play. Stand up, take a drink of water, and re-evaluate whether you want to continue.
- Keep gambling in proportion. Gambling should be one small part of a balanced leisure life — not the dominant activity. Make sure you are also investing time in social connections, physical activity, hobbies, and family.
- Do not play under the influence. Alcohol or other substances impair judgement and lower inhibitions, making it much easier to make impulsive bets or exceed your budget. Play with a clear head.
- Know when to ask for help. There is no shame in recognising that gambling has become a problem and reaching out for support. Early intervention makes recovery significantly easier. 117bet's support team is here to help, not to judge.
Responsible Gaming is a Shared Responsibility: 117bet provides the tools and information, but responsible gambling ultimately depends on each player's personal commitment to staying in control. We ask every 117bet player to engage honestly with these guidelines and to reach out without hesitation if anything changes. Together, we keep gambling enjoyable for everyone.
How 117bet Keeps You Protected
From the moment you register, 117bet's responsible gaming infrastructure is working in the background to ensure your experience stays safe, fair, and in your control.
Strict 18+ Age Enforcement
117bet enforces a zero-tolerance 18+ policy through KYC verification, document checks, and ongoing account monitoring. Underage accounts are closed immediately and all funds are returned.
Flexible Deposit Controls
Set daily, weekly, or monthly deposit limits that the platform enforces automatically. Limits can be reduced instantly, while increases require a mandatory 7-day waiting period to prevent impulsive decisions.
Self-Exclusion on Demand
Any 117bet player can request an immediate account suspension for periods ranging from 6 months to permanent lifetime exclusion. Requests are processed with the highest priority by our support team.
Session Time and Loss Limits
Take control of your play duration and potential losses with configurable session time limits and loss caps. When your threshold is reached, the platform enforces the pause — giving your better judgement the final say.
24/7 English Support
Our dedicated support team is available every hour of every day in English. Whether you need to activate a limit, request self-exclusion, or simply talk through a concern, we respond in under 30 minutes during BST peak hours.
Fair Play Certification
All casino games on 117bet are provided by independently certified studios — including Evolution Gaming, Pragmatic Play, and NetEnt — ensuring every outcome is genuinely random and no game is manipulated in the platform's favour.
Enjoy 117bet Responsibly
Now that you are familiar with our responsible gaming tools and commitments, explore everything 117bet has to offer — with confidence that your safety is always our first priority.
18+ Only • Play Responsibly • SSL Secured • Fair Play Certified